As of the writing of this article the Lync specific firmware release is not yet included on the Polycom Hosted Server, so primarily Open SIP only firmware releases will be available using this method.
This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from. The previous article mentioned above contains links with more details on enterprise deployment and management practices.īut when trying to update the firmware for a few phones there is a new process which was introduced with the 4.0 release of UCS. The Polycom SIP phones support a few different methods for software updates, most commonly utilizing a central FTP provisioning server so that all devices will check a single distribution point for configuration changes and new firmware images. This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models).
In order to utilize Lync integration a one-time update process must first be used to upgrade devices running 3.x to 4.x. New devices like the VVX500 and SpectraLink phones have only ever shipped with 4.x UCS releases, while older devices like SoundPoint IP phones may still have previous 3.x SIP releases on them.
In the 4.x UCS release these were merged into the same binary file. Also the firmware was packaged differently in the previous SIP versions as the device firmware was provided as two separate binary files, the bootloader image and the application image. In previous versions (Polycom SIP software 3.x or earlier) this manual process was not available. This only applies to devices which are already running at least version 4.0.0 of the UCS firmware.
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